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Why am I yet to Receive my Top-up?
Why am I yet to Receive my Top-up?
Updated today

Sometimes, bank transfers can take a little while to reflect due to bank network and other reasons.

If your top up has not reflected after an extended period of time, please make ready the session ID of the transfer, alongside the transfer receipt and reach out to our support team on live chat or via email at [email protected] with the details for prompt assistance.
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