We're sorry for the inconvenience. When a bank is unavailable for withdrawal on Prestmit, it means we've received reports that the bank is experiencing temporary downtime or network issues on their end. We pause withdrawals to that bank to protect your funds until the issue is resolved.
What can I do right now?
Try a different bank account — If you have another bank account saved on Prestmit, you can withdraw to that one instead.
Check back soon — Banks usually resolve downtime issues within a few hours. Your bank will be re-enabled as soon as it's confirmed to be working properly.
How to check which banks are currently available
Go to the Withdrawal Page in the app.
Tap Check Available Banks.
You'll see a live list of all banks and their current availability status.
If your bank has been unavailable for an extended period or you need urgent assistance, please contact our support team and we'll do our best to help you.