At the start of each new month, Prestmit automatically emails you a summary of your previous month's wallet activity.
Every new month, you'll get a statement covering all activity across your Cedis, Naira, and USD wallets from the previous month - inflows, outflows, and balance movements. If you had no transactions that month, no statement is sent.
To enable or disable monthly account statements:
Log in to your account
Navigate to 'settings'
Click 'payment settings'
Toggle 'monthly account statements' on or off.
Note that you can also download a statement for any of your wallets at any time within the month. Click here for more details.
Frequently Asked Questions
When will I receive my monthly statement?
You will receive your statement at the start of each month, covering transactions from the previous month.
Will I receive a statement every month?
You will receive a statement only if you have had at least one transaction in the previous month.
What information is included in the statement?
The statement includes a summary of all transactions conducted in your wallet during the selected month.
Can I still request a statement manually?
Yes, you can still generate and download account statements manually for any specific date range. Here's how.
How will I receive my statement?
Your statement will be sent directly to your registered email address.
Can I turn off automated monthly statements?
Yes, you can disable the feature anytime by going to:
Settings → Payment Settings
Is there a fee for receiving automated statements?
No, this feature is completely free for all users.
What happens if I don’t receive my statement?
If you had transactions and didn’t receive your statement, check your email spam/junk folder or ensure your registered email address is correct. If it still doesn't arrive, contact us 24/7 on intercom chat or email help@prestmit.com.