Every cryptocurrency on Prestmit has a minimum deposit requirement. If you send an amount below the specified minimum, your transaction will be flagged because it does not meet the required threshold.
To make resolving these transactions easier, Prestmit allows users to resolve flagged below-minimum crypto issues themselves using the Top-Up option.
Top Up option allows you to send additional crypto to meet the minimum deposit requirement for your transaction.
Once you send the required additional amount or more to your wallet address, Prestmit will automatically combine the original deposit with the new deposit and credit you the total amount.
How to Resolve a Flagged Crypto Transaction using Top up option
Log in to your Prestmit account.
Go to Transactions.
Select the flagged transaction you want to resolve.
Tap Resolve.
Select Top up from the available options
The following details will be displayed on the screen:
The minimum crypto amount you are required to send. You can send more if you choose.
Your own Prestmit wallet address. This is where the additional crypto will be sent. For instance, if you sent $1 instead of $2 for a Bitcoin transaction, you will be required to send at least $1 to your Prestmit Bitcoin wallet address to resolve the issue.
Once you have completed the top-up, click “I Have Sent It” and wait for your crypto transaction to reach the required number of confirmations on the blockchain. Once the required confirmations are reached, both transactions will be processed automatically.
Benefits of choosing Top Up:
No resolution fee is charged.
Your original and additional deposits are credited.
Your transaction is processed automatically once the minimum requirement is met.
Frequently Asked Questions:
What if I don't have the required top-up amount?
If you don't have the required top-up amount, you may consider the resolution fee as an alternative, if this option is available.
What is the deadline for completing the top-up?
There is no deadline for completing the top-up. You can make the additional deposit whenever it is convenient for you. Please note that your transaction will remain flagged until you are ready to complete the top-up.