The common reason a sell airtime transaction can be declined is if we're unable to confirm that the airtime was received. It can be due to any of the following:
Wrong sender’s number; If you send from a number different from your registered number on Prestmit.
Wrong recipient's number; If you send to a number that is not Prestmit's.
Wrong amount
Invalid transaction proof.
If you believe it might be an error, please contact our support team on live chat for further assistance.